Cool Cube Support

Cool Cube™ Support

Cool Cube Support header

Navigate between the tabs to learn more about how to use and maintain the Cool Cube™.

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How long will the “VT-03” Cool Cube™ last?

The VT-03 when properly conditioned will last up to 65 hours.
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How do I condition the VT-03 for use?

  1. Place panels in a freezer until all PCM turns solid (i.e. 2 hrs. @ -15°C). Shake to verify.
  2. Transfer panels into a fridge at least 3 hours before use. Panels may be stored in the fridge until needed for assembly or the PCM melts.*
  3. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, decreases hold time.
*If a refrigerator maintains 4°C or below, the PCM within the panels will not melt (melting point is 4.5°C), which will keep the panel solid indefinitely until pack-out. If the refrigerator maintains 5°C or above, periodically check for melting and restart at step 2a to ensure best performance.
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How long does it take to get the “VT-03” Cool Cube™ ready to hold my vaccine?

The time varies between prep methods:

    • Method A: ≈ 5 hours
    • Method B: ≈ 24 hours
    • Method C: ≈ 3 hours

In the user guide we recommend Method A, although all methods work. Choose the method that works best with your schedule.

If you store the PCM panels in your refrigerator they will be available to use whenever you need them. Shake the panels to see if they are solid. If they are slushy your refrigerator is too warm. If the panels are slushy they will still work, but the hold times will be decreased.

Prep Method A:

  1. Place panels in a freezer until all PCM turns solid (i.e. 2 hrs. @ -15°C). Shake to verify.
  2. Transfer panels into a fridge at least 3 hours before use. Panels may be stored in the fridge until needed for assembly or the PCM melts.*
  3. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, decreases hold time.
*If a refrigerator maintains 4°C or below, the PCM within the panels will not melt (melting point is 4.5°C), which will keep the panel solid indefinitely until pack-out. If the refrigerator maintains 5°C or above, periodically check for melting and restart at step 2a to ensure best performance.
Click here for a detailed guide to all of the prep methods.
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What are the clear pouches for on the outside of the case/bag? 

For storage of items outside the case (monitor, paperwork, pens, etc.).

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How long will the “VT-08” Cool Cube™ last?

The VT-08 when properly conditioned will last 76+ hours.
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How do I condition the “VT-08” for use?

  1. Place panels in a freezer until all PCM turns solid (i.e. 2 hrs. @ -15°C). Shake to verify.
  2. Transfer panels into a fridge at least 3 hours before use. Panels may be stored in the fridge until needed for assembly or the PCM melts.*
  3. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, decreases hold time.
*If a refrigerator maintains 4°C or below, the PCM within the panels will not melt (melting point is 4.5°C), which will keep the panel solid indefinitely until pack-out. If the refrigerator maintains 5°C or above, periodically check for melting and restart at step 2a to ensure best performance.
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How long does it take to get the “VT-08” Cool Cube™ ready to hold my vaccine?

The time varies between prep methods:

    • Method A: ≈ 5 hours
    • Method B: ≈ 24 hours
    • Method C: ≈ 3 hours

In the user guide we recommend Method A, although all methods work. Choose the method that works best with your schedule.

If you store the PCM panels in your refrigerator they will be available to use whenever you need them. Shake the panels to see if they are solid. If they are slushy your refrigerator is too warm. If the panels are slushy they will still work, but the hold times will be decreased.

Prep Method A:

  1. Place panels in a freezer until all PCM turns solid (i.e. 2 hrs. @ -15°C). Shake to verify.
  2. Transfer panels into a fridge at least 3 hours before use. Panels may be stored in the fridge until needed for assembly or the PCM melts.*
  3. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, decreases hold time.
*If a refrigerator maintains 4°C or below, the PCM within the panels will not melt (melting point is 4.5°C), which will keep the panel solid indefinitely until pack-out. If the refrigerator maintains 5°C or above, periodically check for melting and restart at step 2a to ensure best performance.
Click here for a detailed guide to all of the prep methods.
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What are the clear pouches for on the outside of the case/bag? 

For storage of items outside the case (monitor, paperwork, pens, etc.).
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How long will the “VT-28” Cool Cube™ last?

The VT-28 when properly conditioned will last 103+ hours.
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How do I condition the “VT-28” for use?

  1. Place panels in a freezer until all PCM turns solid (i.e. 2 hrs. @ -15°C). Shake to verify.
  2. Transfer panels into a fridge at least 3 hours before use. Panels may be stored in the fridge until needed for assembly or the PCM melts.*
  3. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, decreases hold time.
*If a refrigerator maintains 4°C or below, the PCM within the panels will not melt (melting point is 4.5°C), which will keep the panel solid indefinitely until pack-out. If the refrigerator maintains 5°C or above, periodically check for melting and restart at step 2a to ensure best performance.
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How long does it take to get the “VT-28” Cool Cube™ ready to hold my vaccine?

The time varies between prep methods:

    • Method A: ≈ 5 hours
    • Method B: ≈ 24 hours
    • Method C: ≈ 3 hours

In the user guide we recommend Method A, although all methods work. Choose the method that works best with your schedule.

If you store the PCM panels in your refrigerator they will be available to use whenever you need them. Shake the panels to see if they are solid. If they are slushy your refrigerator is too warm. If the panels are slushy they will still work, but the hold times will be decreased.

Prep Method A:

  1. Place panels in a freezer until all PCM turns solid (i.e. 2 hrs. @ -15°C). Shake to verify.
  2. Transfer panels into a fridge at least 3 hours before use. Panels may be stored in the fridge until needed for assembly or the PCM melts.*
  3. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, decreases hold time.
*If a refrigerator maintains 4°C or below, the PCM within the panels will not melt (melting point is 4.5°C), which will keep the panel solid indefinitely until pack-out. If the refrigerator maintains 5°C or above, periodically check for melting and restart at step 2a to ensure best performance.
Click here for a detailed guide to all of the prep methods.
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How long will the “VT-96” Cool Cube™ last?

The VT-96 when properly conditioned will hold product between 2-8°C for 126+ hours.
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How do I prep the “VT-96” for use?

  1. Place panels in a freezer until all PCM turns solid (i.e. 2 hrs. @ -15°C). Shake to verify.
  2. Transfer panels into a fridge at least 3 hours before use. Panels may be stored in the fridge until needed for assembly, or the PCM melts.*
  3. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, decreases hold time.
*If a refrigerator maintains 4°C or below, the PCM within the panels will not melt (melting point is 4.5°C), which will keep the panel solid indefinitely until pack-out. If the refrigerator maintains 5°C or above, periodically check for melting and restart at step 2a to ensure best performance.
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How long does it take to get the “VT-96” Cool Cube™ ready to hold my vaccine?

The time varies between prep methods:

    • Method A: ≈ 5 hours
    • Method B: ≈ 24 hours
    • Method C: ≈ 3 hours

In the user guide we recommend Method A, although all methods work. Choose the method that works best with your schedule.

If you store the PCM panels in your refrigerator they will be available to use whenever you need them. Shake the panels to see if they are solid. If they are slushy your refrigerator is too warm. If the panels are slushy they will still work, but the hold times will be decreased.

Prep Method A:

  1. Place panels in a freezer until all PCM turns solid (i.e. 2 hrs. @ -15°C). Shake to verify.
  2. Transfer panels into a fridge at least 3 hours before use. Panels may be stored in the fridge until needed for assembly or the PCM melts.*
  3. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, decreases hold time.
*If a refrigerator maintains 4°C or below, the PCM within the panels will not melt (melting point is 4.5°C), which will keep the panel solid indefinitely until pack-out. If the refrigerator maintains 5°C or above, periodically check for melting and restart at step 2a to ensure best performance.
Click here for a detailed guide to all of the prep methods.
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How long will the BT-03 Cool Cube™ last?

The BT-03 when properly conditioned will last 39+ hours.
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How do I prep the BT-03 for use?

  1. Place panels in a freezer until all PCM turns solid (i.e. 2 hrs. @ -15°C). Shake to verify.
  2. Transfer panels into a fridge at least 3 hours before use. Panels may be stored in the fridge until needed for assembly, or the PCM melts.*
  3. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, decreases hold time.
*If a refrigerator maintains 4°C or below, the PCM within the panels will not melt (melting point is 4.5°C), which will keep the panel solid indefinitely until pack-out. If the refrigerator maintains 5°C or above, periodically check for melting and restart at step 2a to ensure best performance.
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How long does it take to get the BT-03 Cool Cube™ ready to hold my vaccine?

The time varies between prep methods:

    • Method A: ≈ 5 hours
    • Method B: ≈ 24 hours
    • Method C: ≈ 3 hours

In the user guide we recommend Method A, although all methods work. Choose the method that works best with your schedule.

If you store the PCM panels in your refrigerator they will be available to use whenever you need them. Shake the panels to see if they are solid. If they are slushy your refrigerator is too warm. If the panels are slushy they will still work, but the hold times will be decreased.

Prep Method A:

  1. Place panels in a freezer until all PCM turns solid (i.e. 2 hrs. @ -15°C). Shake to verify.
  2. Transfer panels into a fridge at least 3 hours before use. Panels may be stored in the fridge until needed for assembly or the PCM melts.*
  3. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, decreases hold time.
*If a refrigerator maintains 4°C or below, the PCM within the panels will not melt (melting point is 4.5°C), which will keep the panel solid indefinitely until pack-out. If the refrigerator maintains 5°C or above, periodically check for melting and restart at step 2a to ensure best performance.
Click here for a detailed guide to all of the prep methods.
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What are the clear pouches for on the outside of the case/bag? 

For storage of items outside the case (monitor, paperwork, pens, etc.).
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How long will the BT-08 Cool Cube™ last?

The BT-08 when properly conditioned will last 53+ hours.
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How do I prep the BT-08 for use?

  1. Place panels in a freezer until all PCM turns solid (i.e. 2 hrs. @ -15°C). Shake to verify.
  2. Transfer panels into a fridge at least 3 hours before use. Panels may be stored in the fridge until needed for assembly, or the PCM melts.*
  3. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, decreases hold time.
*If a refrigerator maintains 4°C or below, the PCM within the panels will not melt (melting point is 4.5°C), which will keep the panel solid indefinitely until pack-out. If the refrigerator maintains 5°C or above, periodically check for melting and restart at step 2a to ensure best performance.
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How long does it take to get the BT-08 Cool Cube™ ready to hold my vaccine?

The time varies between prep methods:

    • Method A: ≈ 5 hours
    • Method B: ≈ 24 hours
    • Method C: ≈ 3 hours

In the user guide we recommend Method A, although all methods work. Choose the method that works best with your schedule.

If you store the PCM panels in your refrigerator they will be available to use whenever you need them. Shake the panels to see if they are solid. If they are slushy your refrigerator is too warm. If the panels are slushy they will still work, but the hold times will be decreased.

Prep Method A:

  1. Place panels in a freezer until all PCM turns solid (i.e. 2 hrs. @ -15°C). Shake to verify.
  2. Transfer panels into a fridge at least 3 hours before use. Panels may be stored in the fridge until needed for assembly or the PCM melts.*
  3. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, decreases hold time.
*If a refrigerator maintains 4°C or below, the PCM within the panels will not melt (melting point is 4.5°C), which will keep the panel solid indefinitely until pack-out. If the refrigerator maintains 5°C or above, periodically check for melting and restart at step 2a to ensure best performance.
Click here for a detailed guide to all of the prep methods.
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What are the clear pouches for on the outside of the case/bag? 

For storage of items outside the case (monitor, paperwork, pens, etc.).
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How long will the BT-28 Cool Cube™ last?

The BT-28 when properly conditioned will last 68+ hours.
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How do I prep the BT-28 for use?

  1. Place panels in a freezer until all PCM turns solid (i.e. 2 hrs. @ -15°C). Shake to verify.
  2. Transfer panels into a fridge at least 3 hours before use. Panels may be stored in the fridge until needed for assembly, or the PCM melts.*
  3. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, decreases hold time.
*If a refrigerator maintains 4°C or below, the PCM within the panels will not melt (melting point is 4.5°C), which will keep the panel solid indefinitely until pack-out. If the refrigerator maintains 5°C or above, periodically check for melting and restart at step 2a to ensure best performance.
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How long does it take to get the BT-28 Cool Cube™ ready to hold my vaccine?

The time varies between prep methods:

    • Method A: ≈ 5 hours
    • Method B: ≈ 24 hours
    • Method C: ≈ 3 hours

In the user guide we recommend Method A, although all methods work. Choose the method that works best with your schedule.

If you store the PCM panels in your refrigerator they will be available to use whenever you need them. Shake the panels to see if they are solid. If they are slushy your refrigerator is too warm. If the panels are slushy they will still work, but the hold times will be decreased.

Prep Method A:

  1. Place panels in a freezer until all PCM turns solid (i.e. 2 hrs. @ -15°C). Shake to verify.
  2. Transfer panels into a fridge at least 3 hours before use. Panels may be stored in the fridge until needed for assembly or the PCM melts.*
  3. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, decreases hold time.
*If a refrigerator maintains 4°C or below, the PCM within the panels will not melt (melting point is 4.5°C), which will keep the panel solid indefinitely until pack-out. If the refrigerator maintains 5°C or above, periodically check for melting and restart at step 2a to ensure best performance.
Click here for a detailed guide to all of the prep methods.

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How long will the “BT-96” Cool Cube™ last?

The BT-28 when properly conditioned will hold product between 1-6°C for 112+ hours.
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How do I prep the “BT-96” for use?

  1. Place panels in a freezer until all PCM turns solid (i.e. 2 hrs. @ -15°C). Shake to verify.
  2. Transfer panels into a fridge at least 3 hours before use. Panels may be stored in the fridge until needed for assembly, or the PCM melts.*
  3. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, decreases hold time.
*If a refrigerator maintains 4°C or below, the PCM within the panels will not melt (melting point is 4.5°C), which will keep the panel solid indefinitely until pack-out. If the refrigerator maintains 5°C or above, periodically check for melting and restart at step 2a to ensure best performance.
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How long does it take to get the “BT-96” Cool Cube™ ready to hold my vaccine?

The time varies between prep methods:

    • Method A: ≈ 5 hours
    • Method B: ≈ 24 hours
    • Method C: ≈ 3 hours

In the user guide we recommend Method A, although all methods work. Choose the method that works best with your schedule.

If you store the PCM panels in your refrigerator they will be available to use whenever you need them. Shake the panels to see if they are solid. If they are slushy your refrigerator is too warm. If the panels are slushy they will still work, but the hold times will be decreased.

Prep Method A:

  1. Place panels in a freezer until all PCM turns solid (i.e. 2 hrs. @ -15°C). Shake to verify.
  2. Transfer panels into a fridge at least 3 hours before use. Panels may be stored in the fridge until needed for assembly or the PCM melts.*
  3. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, decreases hold time.
*If a refrigerator maintains 4°C or below, the PCM within the panels will not melt (melting point is 4.5°C), which will keep the panel solid indefinitely until pack-out. If the refrigerator maintains 5°C or above, periodically check for melting and restart at step 2a to ensure best performance.
Click here for a detailed guide to all of the prep methods.
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How long will the FT-03 Cool Cube™ last?

The FT-03 when properly conditioned will to 62+ hours.
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How do I prep the FT-03 for use?

  1. Store panels in an ultra-low freezer* so PCM is solid (i.e. 48 hrs. @ -30°C).
  2. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, deceases hold time
* If the freezer temperature is ever warmer than -30°C, panels may not turn completely solid (due to the possibility of supercooling). If panels are stored within the temperature parameters of the product, but are still liquid, panels may be used but the hold time will decrease.
Store in coldest area of freezer; space out panels for good airflow; if stacking, insert a spacer (pencil, tongue depressor, etc.) in between each.

Click here for a detailed guide to all of the prep methods.
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How long does it take to prep the FT-03 for use?

The time varies between prep methods:

    • Method A: ≈ 24 hours
    • Method B: ≈ 3 hours
    • Method C: ≈ 24 hours

In the user guide we recommend Method A, although all methods work. Choose the method that works best with your schedule and available resources.

If you store the PCM panels in your freezer they will be available to use whenever you need them. Shake the panels to see if they are solid. If they are slushy your freezer is not cold enough. If the panels are slushy they will still work, but the hold times will be decreased.

Prep Method A:

  1. Store panels in an ultra-low freezer* so PCM is solid (i.e. 48 hrs. @ -30°C).
  2. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, deceases hold time
* If the freezer temperature is ever warmer than -30°C, panels may not turn completely solid (due to the possibility of supercooling). If panels are stored within the temperature parameters of the product, but are still liquid, panels may be used but the hold time will decrease.
Store in coldest area of freezer; space out panels for good airflow; if stacking, insert a spacer (pencil, tongue depressor, etc.) in between each.

Click here for a detailed guide to all of the prep methods.
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What are the clear pouches for on the outside of the case/bag? 

For storage of items outside the case (monitor, paperwork, pens, etc.).
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How long will the FT-08 Cool Cube™ last?

The FT-08 when properly conditioned will last 60+ hours.
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How do I prep the FT-08 for use?

  1. Store panels in an ultra-low freezer* so PCM is solid (i.e. 48 hrs. @ -30°C).
  2. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, deceases hold time
* If the freezer temperature is ever warmer than -30°C, panels may not turn completely solid (due to the possibility of supercooling). If panels are stored within the temperature parameters of the product, but are still liquid, panels may be used but the hold time will decrease.
Store in coldest area of freezer; space out panels for good airflow; if stacking, insert a spacer (pencil, tongue depressor, etc.) in between each.

Click here for a detailed guide to all of the prep methods.
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How long does it take to prep the FT-08 for use?

The time varies between prep methods:

    • Method A: ≈ 24 hours
    • Method B: ≈ 3 hours
    • Method C: ≈ 24 hours

In the user guide we recommend Method A, although all methods work. Choose the method that works best with your schedule and available resources.

If you store the PCM panels in your freezer they will be available to use whenever you need them. Shake the panels to see if they are solid. If they are slushy your freezer is not cold enough. If the panels are slushy they will still work, but the hold times will be decreased.

Prep Method A:

  1. Store panels in an ultra-low freezer* so PCM is solid (i.e. 48 hrs. @ -30°C).
  2. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, deceases hold time
* If the freezer temperature is ever warmer than -30°C, panels may not turn completely solid (due to the possibility of supercooling). If panels are stored within the temperature parameters of the product, but are still liquid, panels may be used but the hold time will decrease.
Store in coldest area of freezer; space out panels for good airflow; if stacking, insert a spacer (pencil, tongue depressor, etc.) in between each.

Click here for a detailed guide to all of the prep methods.
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What are the clear pouches for on the outside of the case/bag? 

For storage of items outside the case (monitor, paperwork, pens, etc.).
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How long will the FT-28 Cool Cube™ last?

The FT-28 when properly conditioned will last 94+ hours.
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How do I condition the FT-28 for use?

  1. Store panels in an ultra-low freezer* so PCM is solid (i.e. 24 hrs. @ -25°C).
  2. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, deceases hold time
* If the freezer temperature is ever warmer than -25°C, panels may not turn completely solid (due to the possibility of supercooling). If panels are stored within the temperature parameters of the product, but are still liquid, panels may beused but the hold time will decrease
Store in coldest area of freezer; space out panels for good air flw; if stacking, insert a spacer (pencil, tongue depressor, etc.) in between each.
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How long does it take to prep the FT-28 for use?

The time varies between prep methods:

    • Method A: ≈ 24 hours
    • Method B: ≈ 3 hours
    • Method C: ≈ 24 hours

In the user guide we recommend Method A, although all methods work. Choose the method that works best with your schedule and available resources.

If you store the PCM panels in your freezer they will be available to use whenever you need them. Shake the panels to see if they are solid. If they are slushy your freezer is not cold enough. If the panels are slushy they will still work, but the hold times will be decreased.

Prep Method A:

  1. Store panels in an ultra-low freezer* so PCM is solid (i.e. 48 hrs. @ -30°C).
  2. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, deceases hold time
* If the freezer temperature is ever warmer than -30°C, panels may not turn completely solid (due to the possibility of supercooling). If panels are stored within the temperature parameters of the product, but are still liquid, panels may beused but the hold time will decrease.
Store in coldest area of freezer; space out panels for good airflow; if stacking, insert a spacer (pencil, tongue depressor, etc.) in between each.

Click here for a detailed guide to all of the prep methods.

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How long will the “FT-96” Cool Cube™ last?

The VT-28 when properly conditioned can hold product between -50 to -15°C for 139+ hours.
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How do I prep the “FT-96” for use?

  1. Store panels in an ultra-low freezer* so PCM is solid (i.e. 48 hrs. @ -30°C).
  2. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, decreases hold time
* If the freezer temperature is ever warmer than -25°C, panels may not turn completely solid (due to the possibility of supercooling). If panels are stored within the temperature parameters of the product, but are still liquid, panels may be used, but the hold time will decrease
Store in the coldest area of the freezer; space out panels for good air flow; if stacking, insert a spacer (pencil, tongue depressor, etc.) in between each.
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How long does it take to prep the FT-96 for use?

The time varies between prep methods:

    • Method A: ≈ 24 hours
    • Method B: ≈ 3 hours
    • Method C: ≈ 24 hours

In the user guide we recommend Method A, although all methods work. Choose the method that works best with your schedule and available resources.

If you store the PCM panels in your freezer they will be available to use whenever you need them. Shake the panels to see if they are solid. If they are slushy your freezer is not cold enough. If the panels are slushy they will still work, but the hold times will be decreased.

Prep Method A:

  1. Store panels in an ultra-low freezer* so PCM is solid (i.e. 48 hrs. @ -30°C).
  2. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, deceases hold time
* If the freezer temperature is ever warmer than -30°C, panels may not turn completely solid (due to the possibility of supercooling). If panels are stored within the temperature parameters of the product, but are still liquid, panels may be used but the hold time will decrease
Click here for a detailed guide to all of the prep methods.
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How long will the RT-03 Cool Cube™ last?

The RT-03 when properly conditioned will hold product between 20-24°C for 47+ hours.
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How do I condition the RT-03 for use?

  1. Store panels in a lab incubator* between 15-20°C so PCM is solid (i.e. 24 hrs. @ 15°C). Shake to verify.
  2. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, deceases hold time.
* If the incubator temperature is ever warmer than 21°C, panels may not get completely solid (manufacturing tolerances). If stored within the temperature parameters of the product, but are still liquid, panels may be used but thehold time will decrease.
Space out panels for good air flow; if stacking, insert a spacer (pencil, tongue depressor, etc.) between each.
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How long does it take to get the RT-03 Cool Cube™ ready to hold my vaccine?

The time varies between prep methods:

  • Method A: ≈ 3 hours / Keep product cool (in extreme heat)
  • Method B: ≈ 4 hours / Keep product cool (in extreme heat)
  • Method C: ≈ 3 hours / Keep product warm (in cold conditions)
  • Method D: ≈ 3 hours / Keep product warm (in cold conditions)

In the user guide we recommend Method A, although all methods work. Choose the method that works best for your needs, with your schedule and available resources.

Prep Method A:

  1. Store panels in a lab incubator* between 15-20°C so PCM is solid (i.e. 24 hrs. @ 15°C). Shake to verify.
  2. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, deceases hold time.
* If the incubator temperature is ever warmer than 21°C, panels may not get completely solid (manufacturing tolerances). If stored within the temperature parameters of the product, but are still liquid, panels may be used but thehold time will decrease.
Click here for a detailed guide to all of the prep methods.
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What are the clear pouches for on the outside of the case/bag? 

For storage of items outside the case (monitor, paperwork, pens, etc.).
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How long will the RT-08 Cool Cube™ last?

The RT-08 when properly conditioned will hold product between 20-24°C for 66+ hours.
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How do I condition the RT-08 for use?

  1. Store panels in a lab incubator* between 15-20°C so PCM is solid (i.e. 24 hrs. @ 15°C). Shake to verify.
  2. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, deceases hold time.
* If the incubator temperature is ever warmer than 21°C, panels may not get completely solid (manufacturing tolerances). If stored within the temperature parameters of the product, but are still liquid, panels may be used but thehold time will decrease.
Space out panels for good air flow; if stacking, insert a spacer (pencil, tongue depressor, etc.) between each.
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How long does it take to get the RT-08 Cool Cube™ ready to hold my vaccine?

The time varies between prep methods:

  • Method A: ≈ 3 hours / Keep product cool (in extreme heat)
  • Method B: ≈ 4 hours / Keep product cool (in extreme heat)
  • Method C: ≈ 3 hours / Keep product warm (in cold conditions)
  • Method D: ≈ 3 hours / Keep product warm (in cold conditions)

In the user guide we recommend Method A, although all methods work. Choose the method that works best for your needs, with your schedule and available resources.

Prep Method A:

  1. Store panels in a lab incubator* between 15-20°C so PCM is solid (i.e. 24 hrs. @ 15°C). Shake to verify.
  2. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, deceases hold time.
* If the incubator temperature is ever warmer than 21°C, panels may not get completely solid (manufacturing tolerances). If stored within the temperature parameters of the product, but are still liquid, panels may be used but thehold time will decrease.
Click here for a detailed guide to all of the prep methods.
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What are the clear pouches for on the outside of the case/bag? 

For storage of items outside the case (monitor, paperwork, pens, etc.).

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How long will the RT-28 Cool Cube™ last?

The RT-28 when properly conditioned will hold product between 20-24°C for 29+ hours.
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How do I prep the RT-28 for use?

  1. Store panels in a lab incubator* between 15-20°C so PCM is solid (i.e. 24 hrs. @ 15°C). Shake to verify.
  2. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, deceases hold time.
* If the incubator temperature is ever warmer than 21°C, panels may not get completely solid (manufacturing tolerances). If stored within the temperature parameters of the product, but are still liquid, panels may be used but the hold time will decrease.
Space out panels for good airflow; if stacking, insert a spacer (pencil, tongue depressor, etc.) between each.
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How long does it take to get the RT-28 Cool Cube™ ready to hold my vaccine?

The time varies between prep methods:

  • Method A: ≈ 3 hours / Keep product cool (in extreme heat)
  • Method B: ≈ 4 hours / Keep product cool (in extreme heat)
  • Method C: ≈ 3 hours / Keep product warm (in cold conditions)
  • Method D: ≈ 3 hours / Keep product warm (in cold conditions)

In the user guide we recommend Method A, although all methods work. Choose the method that works best for your needs, with your schedule and available resources.

Prep Method A:

  1. Store panels in a lab incubator* between 15-20°C so PCM is solid (i.e. 24 hrs. @ 15°C). Shake to verify.
  2. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, deceases hold time.
* If the incubator temperature is ever warmer than 21°C, panels may not get completely solid (manufacturing tolerances). If stored within the temperature parameters of the product, but are still liquid, panels may be used but thehold time will decrease.
Click here for a detailed guide to all of the prep methods.
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How long will the “RT-96” Cool Cube™ last?

The RT-28 when properly conditioned will hold product between 20-24°C for 56+ hours.
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How do I prep the “RT-96” for use?

  1. Store panels in a lab incubator* between 15-20°C so PCM is solid (i.e. 48 hrs. @ 15°C). Shake to verify.
  2. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure the longest hold time. Using liquid panels, or panels with a solid/liquid combination, decreases hold time.
* If the incubator temperature is ever warmer than 21°C, panels may not get completely solid (manufacturing tolerances). If stored within the temperature parameters of the product, but are still liquid, panels may be used, but the hold time will decrease.
Space out panels for good airflow; if stacking, insert a spacer (pencil, tongue depressor, etc.) between each.
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How long does it take to get the “RT-96” Cool Cube™ ready to hold my vaccine?

The time varies between prep methods:

  • Method A: ≈ 3 hours / Keep product cool (in extreme heat)
  • Method B: ≈ 4 hours / Keep product cool (in extreme heat)
  • Method C: ≈ 3 hours / Keep product warm (in cold conditions)
  • Method D: ≈ 3 hours / Keep product warm (in cold conditions)

In the user guide we recommend Method A, although all methods work. Choose the method that works best for your needs, with your schedule and available resources.

Prep Method A:

  1. Store panels in a lab incubator* between 15-20°C so PCM is solid (i.e. 24 hrs. @ 15°C). Shake to verify.
  2. Before assembly, shake panels to verify PCM is solid. If liquid is heard, restart at step 2a to ensure longest hold time. Using liquid panels, or panels with a solid/liquid combination, deceases hold time.
* If the incubator temperature is ever warmer than 21°C, panels may not get completely solid (manufacturing tolerances). If stored within the temperature parameters of the product, but are still liquid, panels may be used but thehold time will decrease.
Click here for a detailed guide to all of the prep methods.
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Are replacement Cool Cube™ panels available?

Yes. All components are available for purchase. Click Here
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What if something gets damaged? 

All components are available for purchase.
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What is a PCM panel? 

A plastic panel filled with phase change material. Each Cool Cube™ comes with 6 PCM panels that make up the PCM System.
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What is a VIP System? 

The VIP (Vacuum Insulation Panel) System consists of 6 panels that form an insulation barrier for the Cool Cube™. Each panel is a specially formed rigid foam board, shrink wrapped, encased in a metallic plastic film, and sealed under vacuum.
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What is PCM

Phase Change Material – a substance with a high heat of fusion which, melting and solidifying at a certain temperature, is capable of storing and releasing large amounts of energy.
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What is a VIP Panel?

Vacuum Insulation Panel – a form of thermal insulation consisting of a gas-tight enclosure surrounding a rigid core, from which the air has been evacuated.
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Why are the Room Temperature panels not turning solid?

The PCM inside is NOT below its phase change temperature of 21.5°C/70.7°F. Make sure that the storage temperature is always below 20°C/68°F.
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Why are the Fridge Temperature panels (PCM) not turning solid?

The PCM inside is NOT below its phase change temperature of 4.5°C/40.1°F. Make sure that the storage temperature is always below 4°C/39.2°F.
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Why are the Frozen Temperature panels not turning solid?

The PCM inside is NOT below its phase change temperature of -21.5°C/-6.7°F. Make sure that the freezer temperature is always below -23°C/-9.4°F.
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Can a regular freezer be used to prep refrigerator temperature panels and store panels?

Yes, for Cool Cubes™ at Fridge Temps. However, before pack-out, the panels must sit out and warm up until they “sweat” so that they don’t make the cooler too cold.
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Can a regular refrigerator be used to prep and store refrigerated panels?

Yes, for Cool Cubes™ at Fridge Temps. Make sure the refrigerator temperature is below 4°C to ensure panels turn solid (the closer the fridge is to 4.5°C, the longer it will take to turn solid).
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Can a regular freezer be used to prep and store lab freezer temperature panels?

Yes, but to get the panels truly hard, the freezer must maintain a temperature lower than -30°C. Otherwise, the panel will be at the temperature of the freezer (in a liquid state) and just won’t last as long.
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Can panels be stacked during storage? 

Yes, but they will just take longer to condition (the middle panel will be the last to condition). For the quickest conditioning process, get as much air circulating around the panel as possible.
If the panels must be stacked we recommend inserting a spacer (pencil, tongue depressor, etc.) between each panel.
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Does the whole Cool Cube™ need to be conditioned? 

No, but the PCM panels need to be prepped.
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What does it mean when a panel is liquid? 

The PCM inside is above its phase change temperature.
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Should I condition the VIP system?

No. It is not necessary to condition the vacuum insulated panel (VIP) system. Storage at room temperature is recommended.

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What if my Cool Cube™ case gets dirty?

With the two smaller models the fabric case can be hand-washed and air-dried. With the hard-sided models the case can be wiped down.
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What is a VIP Panel?

Vacuum Insulation Panel – a form of thermal insulation consisting of a gas-tight enclosure surrounding a rigid core, from which the air has been evacuated.
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Are all of the PCM panels necessary for use? 

No, but all six panels will maintain a consistent temperature the longest. The fewer the panels, the shorter the temperature holding time.
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Are gel packs needed?

No. The PCM panels are replacements superior to the standard gel pack method of cooling.
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Are ice packs needed?

No. The PCM panels are replacements superior to the standard ice pack method of cooling.
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Is electricity needed?

Not during use. But during storage/conditioning, electricity may be needed to maintain condition the panels properly.
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Can a Cool Cube™ be locked?

Yes. The large cooler can be locked with a small, steel padlock. The small and medium coolers have double zippers that can be fastened together with a small, cable padlock.
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Can a Cool Cube™ hold two different products at the same time? 

Yes, if they have the same temperature parameters. No, if they require two different parameters.
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Can the same Cool Cube™ be used to hold different temperature parameters?

Yes, just not at the same time. Temperature controlling panels (the PCM System) can be purchased separately and swapped out depending on use.
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Is there anything needed for pack-out?

No. Although it is recommended to have a thermometer to monitor the temperature and some filler material (newspaper, bubble-wrap, etc.) to prevent contents from shifting.
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Which panels hold what temperature?

The “series” and color codes are: Series 4 (blue tab) maintains a refrigerated temperature. Series 20M (black tab) maintains a frozen temperature. Series 22 (tan tab) maintains a room temperature.
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Can credit cards be used for purchasing?

Yes, all major credit cards are accepted.
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What is the ordering process?

Order thru the shopping cart on this website, GSA, Amazon or contact us for a formal quote or Purchase Order. For orders over $10,000 please contact us (866-469-6019).
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Are discounts available?

Yes. Discounts start at 10 or more of the same model.
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When do items ship?

Usually 1 to 2 business days depending on stock.
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Duties and Taxes

Taxes: United States & Canada
  • Calculated based on delivery location.
  • If $0.00 (Sales tax not collected) is apparent, either VeriCor doesn’t collect sales tax for that state or the order is identified as tax-exempt.
  • If tax-exempt, a valid tax exemption certificate is needed to process the order.
Brokerage: the fee associated with customs clearance for your inbound shipments.
  • Paid by the “Importer of Record” (customer) based on the value of the shipment to the designated broker.
  • Broker can be identified by the customer prior to shipment (so they use their own), otherwise FedEx will be the default broker.
  • There are ways to avoid broker fees, but there’s time and work involved (example).
More in-depth resources:

Helpful Cool Cube™ use tip #1:

Cool Cubes™ can be used with less PCM panels to decrease weight and increase storage space.

In addition to the safe and effective cooling system, Cool Cubes™ have remarkable insulation. Therefore, many customers choose not to utilize all six cooling panels (just like reducing the number of ice/gel packs for shorter trips). For instance, the VT-08 will hold a 2-8°C range for a lab validated 76+ hours with all six 4°C panels surrounding the payload. That same unit packed out with only one panel on the bottom will last 22 hours (still longer than the typical use time). What’s the benefit? The capacity is increased by 65% and the weight is decreased by 54%. It’s smart, it’s easy, it’s safe…it’s a Cool Cube™!

Helpful Cool Cube™ use tip #2:

Cleaning and maintaining the Cool Cube™

All components may be cleaned using warm water and soap. Sanitization can be performed using an isopropyl alcohol and water mixture (typically a 70/30 alcohol to water mix) or other salt-based disinfectants. DO NOT autoclave, use solvents such as acetone, expose to extreme heat (75°C/167°F or above), or use abrasive cleaners.

Helpful Cool Cube™ use tip #3:

Vacuum Insulated Panels (VIP) “Recommended VIP Replacement” date.

There is a printed “Recommended VIP Replacement” date on each panel of the Cool Cube™ VIP. That date is not a firm expiration date, and does not indicate that your VIPs need to be replaced.

After 5 years, Cool Cube™ vacuum insulated panels lose approximately 5% effectiveness (i.e. a Cool Cube™ 28 @ Refrigerated Temps that protects vaccine today for 103+ hours…in 2024 it will hold will hold the temperature for 97+ hours). But just in case you are wondering if the insulation in your Cool Cube™ is still good, inspect each panel for a loss of rigidity. A loose skin indicates vacuum loss (puncture/leak), which will affect performance. They are durable, but not indestructible, so replacement panels are available. Still unsure? Send us a picture and we can probably tell you if it still has a vacuum seal.

Cool Cube™ Spec Sheets

Vaccine & Medicine – Refrigerator Temps 2° to 8°C

Blood Products – Fridge Temps 1° and 10°C

Varicella, MMRV, Zoster, FFP – Lab Freezer Temps -50° and -15°C

FFPE, Platelets, Biospecimens – Controlled Room Temps 15° and 25°C

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